Suit 28 Unit 5 Oxford Street, London, England, W1C 2BU
hello@unitedhomes.org.uk
Suit 28 Unit 5 Oxford Street, London, England, W1C 2BU
hello@unitedhomes.org.uk
United Homes is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.
United Homes is a social housing provider in England. We offer affordable housing, tenant support services, and community-based programmes. For data protection purposes, we are the “data controller.”
We may collect the following personal information when you contact us, apply for housing, or use our website:
Name, address, phone number, email
National Insurance number, proof of identity
Financial details (for rent eligibility checks)
Tenancy history and support needs
IP address and browser data (when using our website)
We use your information to:
Process housing applications and tenancy agreements
Deliver tenant support services
Manage property maintenance and repairs
Communicate with you about your tenancy or support
Improve our website and services
Comply with legal and regulatory obligations
We only collect and use your data where we have a lawful basis, such as:
Your consent
To perform a contract (e.g. tenancy agreement)
To comply with a legal obligation
For our legitimate interests (e.g. improving services)
We may share your information with:
Local authorities and government agencies
Maintenance contractors and service providers
Legal or emergency services if required by law
We never sell your data to third parties.
We use secure servers, encryption, and access controls to protect your personal data from unauthorised access, loss, or misuse.
We retain personal data only for as long as necessary for service delivery and legal requirements. After that, it is securely deleted.
Under UK GDPR, you have the right to:
Access your data
Correct or update your data
Request deletion of your data
Object to processing or request restriction
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
We use cookies to improve your browsing experience. For more details, please see our [Cookies Policy].
If you have any questions about this policy or your data rights, contact us at:
📧 Email: info@unitedhomes.uk
📞 Phone: [020 3432 0377]
🏢 Address: [Suit 28 Unit 5 Oxford Street, London, England, W1C 2BU]
United Homes provides safe, affordable housing with wraparound tenant support and a strong sense of community.